Making Work Flow!
This month I want to share a story about what happens when leaders actually go to the Gemba – the Japanese term for “the real place” where work happens. Recently I was working with a leadership team that was convinced their problem was “lack of accountability.” They’d spent months trying to fix it with new…
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With spring arriving and everything around us beginning to grow, I want to share something personal that connects directly to the work I do with clients. For those who’ve been following my newsletters, you know I started a fitness journey last year with my coach @Charlene Micciche. I’m now 14 months in, and I want…
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Happy Valentine’s Day everyone! Whether you celebrate or not, I hope you take a moment to appreciate the people you love in your life. This month’s topic is about trust – the kind leaders need to give their teams. I want to share a breakthrough moment I witnessed recently that perfectly illustrates what happens when…
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Happy New Year everyone! I hope you had wonderful time with family and friends over the holidays. This month I want to share a diagnostic breakthrough I had with a client team that was stuck. They knew problem-solving was too slow, they knew their people were frustrated, but they couldn’t figure out exactly what was…
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Quick announcement before we jump into December’s Newsletter! Starting in January, I am rolling out a new Clarity Toolkit Series, and I am genuinely excited about this one! These are practical tools to use with leadership teams to unblock decisions and move work forward. Email subscribers will get first access, including the downloadable resources. You…
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This month I want to share with you a key insight I got while attending the Lean Global Solutions Summit in Detroit. It’s one of those rare “Ah-ha” moments that makes you stop and completely reframe what you’re doing. The timing of this event was perfect as it had been entirely too long since I…
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As we head into Q4, I want to share a story that perfectly illustrates why small changes often deliver the biggest results. Last month I was working with a pharma team whose monthly strategic reviews were legendary – for all the wrong reasons. Three-hour meetings, 47-slide presentations, and decisions that somehow never got made. The…
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September always feels like a fresh start to me – maybe it’s all those years of school! This month I want to share something that happened during a team workshop that reminded me why listening is the most underrated leadership skill. I was facilitating a session with a cross-functional team that couldn’t agree on their…
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I’ve just returned from a fascinating week working with a client’s leadership team, and I want to share an insight that completely changed how they think about accountability. It all started when their CEO said something that made everyone in the room uncomfortable: “I don’t know who’s actually responsible for our biggest strategic initiative.” This…
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Happy summer everyone! I hope you’re finding time to enjoy some sunshine and maybe even a vacation. I want to share with you a story from a recent client engagement that perfectly illustrates why clarity beats complexity every single time. Last week I was working with a MedTech team that was struggling with their new…
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