Making Work Flow!
This month I want to share something uncomfortable — something I’ve seen in almost every leadership team I’ve worked with, and something I’ve had to confront in myself. Recently I was working with a brilliant COO. She was decisive, fast-thinking, and technically sharp. Her team described her as “the best problem-solver in the building.” And…
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Happy summer everyone! I hope you’re finding time to recharge and enjoy the sunshine. This month something happened during a client engagement that made me realize I need to share this experience with you all. We had spent three months doing everything right — clarifying strategy, mapping decision rights, redesigning processes to empower frontline teams.…
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This month I want to share something that happened recently that reminded me why I do this work. I received a call from a client I worked with 18 months ago. My heart sank a little – was I about to hear that everything we built together had fallen apart? Instead, she said: “I wanted…
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I am super excited to introduce you to the newest member of the Eli Sharp Consulting team! Meet Kristi Riedinger, our Senior Director, Operational Excellence: The first time I knew I wanted Kristi on my team was back in 2012 – when we hired her into the Corporate CI team at Becton Dickinson. She was…
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This month I want to share a story about what happens when leaders actually go to the Gemba – the Japanese term for “the real place” where work happens. Recently I was working with a leadership team that was convinced their problem was “lack of accountability.” They’d spent months trying to fix it with new…
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With spring arriving and everything around us beginning to grow, I want to share something personal that connects directly to the work I do with clients. For those who’ve been following my newsletters, you know I started a fitness journey last year with my coach @Charlene Micciche. I’m now 14 months in, and I want…
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Happy Valentine’s Day everyone! Whether you celebrate or not, I hope you take a moment to appreciate the people you love in your life. This month’s topic is about trust – the kind leaders need to give their teams. I want to share a breakthrough moment I witnessed recently that perfectly illustrates what happens when…
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Happy New Year everyone! I hope you had wonderful time with family and friends over the holidays. This month I want to share a diagnostic breakthrough I had with a client team that was stuck. They knew problem-solving was too slow, they knew their people were frustrated, but they couldn’t figure out exactly what was…
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Quick announcement before we jump into December’s Newsletter! Starting in January, I am rolling out a new Clarity Toolkit Series, and I am genuinely excited about this one! These are practical tools to use with leadership teams to unblock decisions and move work forward. Email subscribers will get first access, including the downloadable resources. You…
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This month I want to share with you a key insight I got while attending the Lean Global Solutions Summit in Detroit. It’s one of those rare “Ah-ha” moments that makes you stop and completely reframe what you’re doing. The timing of this event was perfect as it had been entirely too long since I…
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