Making Work Flow!
Eli Sharp Consulting Hi there,As we head into Q4, I want to share something I’ve seen repeatedly in organizations struggling with cross-functional collaboration: the processes may be clearly defined, but the way work actually gets done tells a very different story.This month, we’re looking at the informal relationships that influence decisions, create bottlenecks, and determine…
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Operational Excellence | Organizational Effectiveness | Lasting Change September always feels like a fresh start to me, maybe it’s all those years of school! This month, I’m looking at a pattern I’ve seen derail more transformation efforts than almost anything else: organizations can make all the right structural changes and still lose the capabilities that…
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This month I want to share something uncomfortable — something I’ve seen in almost every leadership team I’ve worked with, and something I’ve had to confront in myself. Recently I was working with a brilliant COO. She was decisive, fast-thinking, and technically sharp. Her team described her as “the best problem-solver in the building.” And…
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Happy summer everyone! I hope you’re finding time to recharge and enjoy the sunshine. This month something happened during a client engagement that made me realize I need to share this experience with you all. We had spent three months doing everything right — clarifying strategy, mapping decision rights, redesigning processes to empower frontline teams.…
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This month I want to share something that happened recently that reminded me why I do this work. I received a call from a client I worked with 18 months ago. My heart sank a little – was I about to hear that everything we built together had fallen apart? Instead, she said: “I wanted…
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I am super excited to introduce you to the newest member of the Eli Sharp Consulting team! Meet Kristi Riedinger, our Senior Director, Operational Excellence: The first time I knew I wanted Kristi on my team was back in 2012 – when we hired her into the Corporate CI team at Becton Dickinson. She was…
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This month I want to share a story about what happens when leaders actually go to the Gemba – the Japanese term for “the real place” where work happens. Recently I was working with a leadership team that was convinced their problem was “lack of accountability.” They’d spent months trying to fix it with new…
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With spring arriving and everything around us beginning to grow, I want to share something personal that connects directly to the work I do with clients. For those who’ve been following my newsletters, you know I started a fitness journey last year with my coach @Charlene Micciche. I’m now 14 months in, and I want…
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Happy Valentine’s Day everyone! Whether you celebrate or not, I hope you take a moment to appreciate the people you love in your life. This month’s topic is about trust – the kind leaders need to give their teams. I want to share a breakthrough moment I witnessed recently that perfectly illustrates what happens when…
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Happy New Year everyone! I hope you had wonderful time with family and friends over the holidays. This month I want to share a diagnostic breakthrough I had with a client team that was stuck. They knew problem-solving was too slow, they knew their people were frustrated, but they couldn’t figure out exactly what was…
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